Austin Customer Support and Success - Sponsored by Kustomer & SupportNinja
Details
Do you still like free pizza and beer? We do too!! Come have some with other Customer Support and Success professionals from around the Austin area at 4th Tap Brewing Coop on March 27, 2019, from 6:30-8:30 pm.
We want to really amplify the knowledge sharing and networking for this event. To do that, we’ve invited Keith Amaker, Director of Guest Experience at Locale to speak to the audience and share some of his thoughts on creating amazing customer experiences, IoT and career development.
Keith will also help guide our table topics, along with:
Ellen Guerrero, Manager of Customer Support at Evernote
Craig Crisler, COO of SupportNinja
Brittany Naylor, VP of Customer Support at Service Direct
Hass Johnson, Territory Manager at Kustomer
The Table Topic Discussions will include, but are not limited to:
-Career Pathing in CS
-CS GameChanger Platforms and Tools
-Dealing with Tough Customers
-Developing a strong Culture for your CS Organization
While we have our topic guides, our group discussions are to be led by you, our community.
As always, the evening will be sandwiched by extensive networking, beer, and food.
Huge thanks to Kustomer for sponsoring the beer and SupportNinja for sponsoring the food for the evening.