• Money Talks: A Look At The Conversational Design Process Behind Olivia.AI

    Chatbots have been getting a lot of attention, but ever wondered about how the dialogue gets designed? Join Srikant Chari as he goes over his early work as a Conversational Designer at Olivia.AI and what he has learned from the process. About our host, SoftServe: SoftServe is a digital authority that advises and provides at the cutting-edge of technology. With expertise across healthcare, retail, media, financial services, software, and more, our end-to-end solutions deliver innovation, quality, and speed. SoftServe delivers open innovation—from generating compelling new ideas, to developing and implementing transformational products and services. Our work and client experience is built on a foundation of empathetic, human-focused experience design that ensures continuity from concept to release. We empower enterprises and software companies to (re)identify differentiation, accelerate solution development, and vigorously compete in today’s digital economy. No matter where you are in your journey. Website: https://softserveinc.com/en-us/ Blog: https://www.softserveinc.com/en-us/blog/ LinkedIn: https://www.linkedin.com/company/softserve/ Facebook: https://www.facebook.com/SoftServeInc Twitter: https://twitter.com/SoftServeInc

  • April ATX UX Book Club - The Revenge of Analog by David Sax

    We will go over Chapters 2 + 4 from "Revenge of Analog" by David Sax. About the book: A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery have become cool again. Behold the Revenge of Analog. David Sax has uncovered story after story of entrepreneurs, small business owners, and even big corporations who've found a market selling not apps or virtual solutions but real, tangible things. As e-books are supposedly remaking reading, independent bookstores have sprouted up across the country. As music allegedly migrates to the cloud, vinyl record sales have grown more than ten times over the past decade. Even the offices of tech giants like Google and Facebook increasingly rely on pen and paper to drive their brightest ideas. Sax's work reveals a deep truth about how humans shop, interact, and even think. Blending psychology and observant wit with first-rate reportage, Sax shows the limited appeal of the purely digital life-and the robust future of the real world outside it. Purchase on Amazon: https://www.amazon.com/Revenge-Analog-Real-Things-Matter/dp/1610395719