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Refresh Austin: How to train your client and Agile for agencies

  • Sep 10, 2013 · 7:00 PM
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How to train your client
(Matt Riopelle, Digital Project Designer, @mattriopelle)
We all know well that there's no such thing as a perfect project or a perfect client. But if you find yours more frustrating than fun, more pain than profit, then it might be time for some client training. In this session, learn to teach your clients how to work with you and gain control over your projects. Matt will cover the hidden deals you make that cost you time and money, the behaviors that undermine your credibility and process, and what every client really wants out of the project. 

Agile for agencies
(William Yarbrough, Rob Jones, Janis Gonser, Todd Nienkerk)
"Yes, but can you do agile?" is phrase often asked of agencies or shops -- but can you truly use agile project management methodologies in an agency environment? Our panel of experts will discuss the pros and cons of incorporating an agile project management methodology at the vendor level.

*Special thanks to our monthly sponsor, The Phuse.


Hi folks, We'll announce topics for this month's meeting at and Refresh Austin is an organization of Web professionals working together to foster new ideas and refresh the creative, technical and professional aspects of their trade. The Web Design Meetup is set up to funnel new Austin web professionals into Refresh Austin. -RYAN JOY


All job-related posts should be made to the Refresh Austin Jobs list at!forum/refresh-austin-jobs.

Join or login to comment.

  • Cody L.

    Thanks for a great first Refresh Austin! Enjoyed both discussions and especially the panel-format. If anyone is looking for a web/interactive copywriter to join their team or help out on a project, shoot me an email! [masked]

    September 11, 2013

  • George P.

    Is it at 701 Brazos, or next to The Omni, on 2nd Street?

    September 10, 2013

  • David B.

    A videotaped broadcast of tonight's meetup will be available at

    4 · September 10, 2013

  • Jae L.

    Hello everyone. Just moved to Austin, temporarily, 3 weeks ago after quitting my day job with Samsung in Seoul. Currently with MakerSquare learning ruby on rails. Looking forward to meeting you all. Cheers!

    September 10, 2013

  • Dave G.

    Geek, Entrepreneur, Co-Founder of Kickstorming offering top-tier product development services to talent-starved Silicon Valley tech companies.

    September 10, 2013

  • Sandi B.

    I'm so sorry to miss this presentation, but have deal with some last minute client work instead. Which probably indicates I really, really need to learn more about training my clients. ;-)

    September 10, 2013

  • yogesh g.

    Looking forward to meet everyone.

    Yogesh Gaur

    September 4, 2013

  • megan

    D you have to be a web professional to be apart of this group?

    August 24, 2013

    • Ryan Joy (.

      There's never a charge to get into one of our regular meetups. We require a donation to a charity of our choice for entry to our two annual parties, the Refresh Austin Summer Party and the Austin Web Bash.

      August 29, 2013

    • megan

      I see okay thank you for all the help! :-) looking forward to it!

      September 1, 2013

  • George P.

    How set in stone is the date? I noticed it changed from Wednesday to Tuesday, and I'll need to ask for that evening off from work.

    August 29, 2013

    • Ryan Joy (.

      No change on the date. Refresh Austin is always on the 2nd Tuesday of the month.

      August 29, 2013

    • George P.

      Ah. Thank you.

      August 30, 2013

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