What we're about
This is a group for customer support agents, customer service representative, and customer success managers that want to connect with, and learn from, other Bay Area Professionals.
Come to one of our monthly MeetUps to learn about:
• Job openings for Bay Area customer support/service/success professionals
• New customer service software
• General customer support best practices
• Ways to motivate customer support/service/success professionals
• Tips and tricks for Zendesk, Desk.com, and/or Freshdesk administrator
• Community management tools
• Ways to increase user adoption of support software features
• Tips for connecting support teams and sales teams
• The support software application ecosystem, plus integration partners presenting new apps
(please contact us if you would like to showcase your integration or customer service app at an event)
• And more ( suggestions welcome!)
Please feel free to post job openings in Discussion Forum section.
Join us! It's free and you don't have to live or work in the San Francisco Bay Area in order to be a member. Any one can join. We look forward to meeting all of you!