Overview of topic:
The holidays bring up strong reactions in many of us, things we don’t even realize are brewing. Often coworkers or relatives present themselves to us in ways that can be upsetting, taxing our ability to respond positively. Dropping into the role of a coach can help lift this burden and assist the other person to come to terms with their feelings.
In this session we will explore ideas and methods you can use to help others recognize that only they can deal with how the world impacts them emotionally. Empathy for another’s situation, of course, is essential in building and maintaining trust. Thus we’ll reinforce some ideas and techniques discussed in earlier CSIX sessions: providing good repetition for “stickiness.”
Key topics for our interaction include:
- Reading emotions
- Depersonalizing descriptions
- Stories vs facts
- Using values
- Knowing stress signals
- Confident body language
- Recognizing boundaries
- Listening for loaded words/phrases
- Using exact words in responding
- Asking powerful questions
- Finding commonality
Bob Loftis is a career and communications coach focused on building resiliency, using techniques that guide clients to break through self-imposed limits to personal and professional progress. He applies a growth mindset to projects with individuals and teams, to increase communication and collaboration, through constructive candor, and accountability for actions and results.
As a learning and development expert, Bob has led many product and training programs at Apple, and managed enterprise software products at HP/NonStop (Tandem). He manages a career coaching practice at www.NowForward.biz and also with clients at Lee Hecht Harrison in San Jose. He delivers workshops at LHH, Women in Big Data, ProMatch, CSIX, and Networking With A Purpose. His approach is based on practicing good communication skills for an honest assessment of priorities, values, beliefs, and passion: to recognize our deeper desires and know how to move forward, now.
Cost: $5 (cash only; no checks or credit cards); fee covers program, lunch, tax, and tip.
10:00-10:30 Arrival of attendees, check-in, open networking
10:30-10:40 Meeting starts, new member introductions
10:40-10:55 Job leads, contact requests, announcements, etc.
10:55-11:10 Open networking
11:10-12:00 Speaker presentation
12:00-1:00 Lunch and table networking