What we're about
The CSSP (Customer Service and Support Professionals) includes; contact centers / call centers, help desks / service desks, and service portals serving customers using different mediums from phones, chats, texts, emails, and social media networks.
The organization's concentration is on real life operational issues faced on a daily basis in a call / contact center or help / service desk, sharing proven success strategies. We provide incredible networking and knowledge exchanges in regular meetings, including site tours of different centers. Leading industry experts share their skills and contribute to our member’s learning experiences, by presenting content-rich sessions, invaluable handouts and resources. We share information and resources, including job openings and job candidates through email notices.