Dazed? Confused? Let's Discuss User Journeys!

Year-end is just around the corner. Now is the time to evaluate your online user journeys and make changes to ensure the donation process for your audiences is as smooth as can be.

We'll talk a look at some simple examples and discuss ways you can get started. Bring your ideas, thoughts, or improvements you've made to your online platforms that have made a difference for your donors.

Need some inspiration? Take a peek at my recent article that provides a donor perspective and tips to evaluate your online user journey:

Unsatisfied: A Donor Story - https://www.charityjen.com/unsatisfieddonorstory/

Bring your opinions, advice, or your curiosity and join us for a lively chat about improving the online experience!

CharityChats are informal group meetings for nonprofit professionals aimed to help attendees solve pressing problems. They are hosted by Jen Newmeyer, CFRE, Director of Digital Membership at WHYY, and Board Member of the Association of Fundraising Professionals - Greater Philadelphia Chapter.

These events are free and guests are encouraged.