Join our June CARM meetup on Journey Mapping!
Details
- Please use this link to register: http://learn.getsynap.com/carm-group-jun2018-event
Hello, all Customer Success pros, Account Managers, and other post-sales relationship management rockstars! You won't want to miss out on our June meetup where we're going to dig into Journey Mapping.
Jessica Condupa and Brooke Towner from Urbanbound are going to share some of their key learnings from their journey mapping experience, including why they did it, how they did it, and what results they've seen from their efforts.
Then, we'll hear from Greg Waitley with The Sandbox Agency, who will share a methodology he has successfully used creating journey maps with multiple customers.
After the presentation, we'll break out into groups to try our own hands at a customer journey map. Then we'll reconvene to share learnings.
Please use this link to register: http://learn.getsynap.com/carm-group-jun2018-event
• What to bring
If you've done any journey mapping, please feel free to bring any examples you may have or notes to share.
• Important to know
Please use this link to register: http://learn.getsynap.com/carm-group-jun2018-event
