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Please note: this is a free event but you must register at the following link, https://generalassemb.ly/education/ux-101-a-romp-through-user-research-methods/melbourne/74898 About the talk A Romp Through User Research Methods For some people, user research is scary, or a nuisance, or a scary nuisance. But if we're to design truly effective anything, we need to understand our users. And getting that understanding is fabulous, fun and efficient. Gerry will provide an overview of a few staple methods, warmly recommending some while casting aspersions on others. He will also try to contextualise them in terms of designing content. Does better user research mean less content? ***** About Gerry Gerry has a secret past as a tech writer, but for the last 15 years or more he's been working in usability and user experience design. He's worked with banks, telcos and government agencies, and he likes to talk. His passion is for helping organisations understand their customers or users and trying to help build better systems and services accordingly. He has written and presented and lectured in Australia, Asia, Europe and the pre-Trump USA on user-centered design and related topics. He runs the User Experience Podcast (uxpod.com) which is a lazy way to associate himself with quality content. He's a co-author with Caroline Jarrett of Forms That Work and he's contributed to other books. He's also a former Director of Publications at UXPA (the User Experience Professionals Association). He notices misplaced apostrophes but tries not to dwell on them. To get an idea of what he's been thinking about, check out The Revolution will not be Handheld at http://uxpajournal.org/revolution-not-handheld/ Tweet Gerry: @gerrygaffney (https://twitter.com/gerrygaffney) We hope to see you there! Rachael, Mark, Beatrix, Julia & Lauren ____________________ Thanks as ever to our event sponsor, Team Content (https://www.teamcontent.com.au/) and to our venue sponsor, General Assembly (https://generalassemb.ly/locations/melbourne).