Customer Success - Trends to watch in 2022
Details
It's been awhile since we met...so to launch the 2022 season in a SpaceX/Blue-Origin-would-be-jealous sort of way, we have lined up an amazing guest speaker who is on the cutting edge of everything customer success: Jeff Bruensbach.
Jeff Breunsbach is the director of customer success for Higher Logic and the co-founder of the Gain, Grow, Retain podcast (which we highly recommend you subscribe to if you haven't already). Together, we will be discussing the customer success trends you should be paying attention to in 2022.
CRM/Customer Relationship Management
SaaS (Software as a Service)
Professional Networking
Small Business
Client Aquisition and Retention