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As more companies move toward SaaS and subscription-based business models, customer success and customer support roles are growing in importance and diversity everyday- at both startups, and larger businesses. This group exists for customer support and customer success professionals to connect and network. It aims to create a place where we can discuss ideas, trends, and tools, as well as share experiences, challenges, and solutions. The group is open to anyone that works in, or would like to learn about customer support and customer success.

Our official site is http://boston.csxcs.org/

Request an invite to our open Slack channel here

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Founded Feb 29, 2016

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