What we're about

Welcome to the Customer Experience Critique!

This meetup is for anyone interested in interaction design, usability, visual design and prototyping, and who enjoys providing feedback on products and services in a Design Critique format. At a Customer Experience Critique, an organization presents its product or service for a free Expert Review. The group reviews the customer’s interactions in terms of business goals and target audience profile. The end result is a list of ways to improve the customer experience to meet business goals.

Time: Doors open at 6:00 pm for networking and food. Presentation starts at 6:30 pm.

Date: The fourth Tuesday of each month (except November and December)

Address: ServiceNow: 4810 Eastgate Mall, San Diego, CA 92121 (check signs for specific room)

Upcoming events (2)

Let's review Enodoc's Chrome Extension for legal documents

Enodoc is creating a Chrome Extension that transforms the way attorneys draft legal documents by facilitating the annotation of the reference materials on which those documents are based. Please note: This may be a virtual meeting Networking: 6:00 - 6:30 pm Event: 6:30 - 8:30 pm At a Customer Experience Critique, everyone is welcome including students, designers, developers, entrepreneurs and marketers! This session is your opportunity to share your expertise so that our presenters can immediately put your feedback into practice.

Let's Review RipeMetrics - A CX Platform for the Cannabis Industry

Welcome back RipeMetrics! This time we will be reviewing their CXM platform. RipeMetrics is introducing CX to the cannabis industry! Through the company’s Customer Experience Management (CXM) platform, RipeMetrics enables cannabis companies to capture invaluable consumer data and essential feedback that supports more informed business decision making, increased loyalty, referrals, and improved overall marketing efficiency and effectiveness. Networking: 6:00 - 6:30 pm Event: 6:30 - 8:30 pm At a CXSIG, everyone is welcome including students, designers, developers, entrepreneurs and marketers! This session is your opportunity to share your expertise so that our presenters can immediately put your feedback into practice.

Past events (52)

We're Reviewing RipeMetrics website!

Online event

Photos (10)