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Upcoming events (5)
salesforce certified community cloud consultant Session 1: Sharing and Security Topics : Determine security requirements given a scenario that includes collaboration, business process, and/or document requirements. Determine the appropriate security model for a given use case (for example, Sharing & Users, Person Accounts, Profiles, Objects). Determine the steps to build a public Community. Given a scenario, determine the steps to provision Community users.
salesforce certified community cloud consultant Session 1: COMMUNITY SETUP Topics : Determine steps to configure and set up topics, and map to associated knowledge articles. Identify the Community user login requirements. Determine how to set up email for Community users. Explain the multilingual capabilities in Communities. Identify when to integrate Salesforce products into a Community.
salesforce certified community cloud consultant Session 4: Community BUILDER & MANAGEMENT Topics : Determine how to customize a Community to match a company’s branding using Community Builder. Determine how to customize navigation for given requirements in a template-based Community. Determine the steps to create and configure Lightning pages. Explain how to configure template components for given requirements. Determine the steps to install and set up Lightning components. Determine how to optimize Community performance. Identify how to grant users access to the Community. Determine the steps to set up Community dashboards and insights. Explain Community moderation features. Given a scenario, determine the steps to create recommendations in a Community. Given a scenario, determine the steps to set up reputation levels in a Community.
salesforce certified community cloud consultant Session 4: CONTENT + TEMPLATES & USE CASE Topics : Explain the capabilities of CMS Connect. Identify the methods to personalize content for users. Explain the capabilities of Chatter questions and Chatter groups. Describe the capabilities of Communities Search. Describe the process for translating a Community. Explain the capabilities and use of Lightning templates and Lightning Bolt.