DevOps Manchester 24

DevOps Manchester 24 - Online!

IMPORTANT NOTE: This session will be recorded and posted to YouTube afterwards, by joining you give permission for your participation to be recorded. Please contact us for any omissions/removal requests.

Also this time we're running the meetup in the Zoom meeting format (we've used webinar in the past) which means you have camera/microphone options available for Q and A.

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Speaker One

Khoovi Seewoonauth - Software craftsperson @ Codurance
Talk Title: My Devops Story.

The learning journey of a frontend developer in the world of infrastructure, servers and containers. Khoovi will describe what books, courses and more helped me in their journey in DevOps. Also, Khoovi will share some software dev best practices that apply to DevOps.

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Speaker Two
Andy Burgin - Platform Engineer @ Sky Betting and Gaming
Talk title: Curating a Platform Experience

In the DevOps and SRE community, there’s a buzz about product-focused platform teams. Teams not only managing their platforms, pipelines and tooling as a product. But, helping development teams go fast by reducing time to market and operational complexity. There are lots of articles on why and how to build a platform, but they miss the details of one of the most important components – your users.

One of the key principles of a platform team is curating a user experience – but what does that even mean? and more importantly, when you’ve worked that out, how do you do it? how do you know if it’s a success?

Andy is part of the Kubernetes platform squad at Sky Betting and Gaming, since its inception in 2016 the platform has been widely adopted across the business. In 2019 Andy was asked to head up a newly formed Platform Customer Experience team to help with some of the growing pains of a successful product and help increase its adoption. This talk explains what the customer experience team did, starting from scratch they now have attained glowing feedback and recommendations from across the business. Andy will explain the practical things that were done, what worked (and what didn’t) and how the focus of the team has evolved over the past two years and what’s next.

Andy's Bio
Andy is Lead Platform Engineer at Sky Betting and Gaming. He considers himself a Kubernetes and Hadoop fettler, spending a far too much of his spare time making Raspberry Pis do things they shouldn't. He is a small part of the organising team for DevOpsDays London and has been running the DevOps meetup in Leeds for 8 years hosting over 40 events. He's attended and spoke at a bunch of DevOps conferences and in his own words is 'an all-round DevOps nuisance'.