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BU Artificial Intelligence for Tourism and Hospitality - IFITTtalk
BU Artificial Intelligence for Tourism and Hospitality - IFITTtalk Wednesday 28 November 2018 - 09:00-17:00 FG06, Fusion, Bournemouth University, BH12 5BB, UK Chairs: Professor Dimitrios Buhalis and Dr Nigel Williams eTourismLab, Department of Tourism and Hospitality, Bournemouth University - Supported by IFITT talks #BUeTourism #IFITT Register via this link: The (re) emergence of Artificial Intelligence (AI) as a service automation approach leveraging low cost computing and large datasets is impacting consumer experiences and is set to revolutionize tourism experiences. The ubiquitous and prevailing use of mobile devices for communication assures that stakeholders of such ‘consumer experiences’ are required to provide rapid responses to contextual queries made at any time, including within an experience encounter or activity at a destination level. AI tools that can make sense of real-time questions posed by consumers in context can provide significant value and increase engagement as well as reducing costs to destination organizations. The use of AI by tourism organizations is still low and this workshop will explore the opportunities and challenges of engaging AI as a customer co-creation toolset for industry and economic benefits. It will conclude with a scenario development exercise to identify possible futures for AI and Tourism along with a roadmap for the next 3 years of AI/Tourism development. 09:00 –09:30 Arrival and networking FG06 09:30-11:00 Artificial Intelligence for Tourism and Hospitality - theoretical perspectives © Professor Dimitrios Buhalis and Dr Nigel Williams, Bournemouth University: Artificial Intelligence for Tourism and Hospitality: From individuals to clusters © Dr Iis Tussyadiah University of Surrey, Robotics and Artificial Intelligence © Dr Luiz Mendes Filho, Universidade Federal do Rio Grande do Norte, Brazil, Smart Tourism developments © Professor Vasilis Katos Bournemouth University: Tourism focused Verticals: smart cities and data-driven circular economy © Dr Chulmo Koo, Kyung Hee University, Korea, Smart Tourism and Artificial Intelligence 11:00-11:30 Coffee and networking 11:30-13:00 Artificial Intelligence for Tourism and Hospitality - current and future best practice © Anthony Story SiliconSouth © Gergana Halatcheva, GHS Global Hospitality © Lee Mallon, Rarely Impossible © Rowena (Copestake) Revill Dorset Creative © Manolis Varouhas imonline © Nikos Maniatis The Cato Bot Rob Monster DigitalTown Tom Keeping Keeping Studio Jamie Sergeant This is Crowd 13:00 -14:00 Networking Lunch 14:00-15:30 Workshops Designing the future of Artificial Intelligence in Tourism 15:30-16:00 Break and Networking 16:00-17:00 Conclusions Research and Innovation agendas for the future Chairs: Professor Dimitrios Buhalis and Dr Nigel Williams AI Fusion: Future research - Projects - Publications - Best Practice Excellence - Education Innovations

Fusion Building, Talbot Campus

Bournemouth University, Poole · BH12 5BB

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    DPM Bournemouth is brought to you by John Luke Le Page ( and Carl Blanchard with the aim of creating a local community of Digital Project Management professionals in Bournemouth. Meetups occur monthly and consist of various discussions, games and talks. The floor is always open for impromptu presentations on anything Project Management if you’re willing to share your own experiences.

    Whether you’re a Junior or Senior in the management of digital projects, or even looking to break into Project Management, our meetups are all inclusive and range in topics. We’re a small group of professionals who are happy to share their knowledge and experiences. So if you have anything you'd like to discuss or learn, then come along to one of our meetups to mix with like minded professionals.

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