What we're about

Inviting all CX Professionals and CX Enthusiasts to join UAE’s first not-for-profit meet-up group focused on customer experience to advance operational customer experience management practice. An effort to promote the industry, network with peers in CX space, exchange knowledge, best practices, discuss challenges and solutions. Network, Learn and Share.

Network:
1. Connect with CX professional from around the UAE
2. Make new connections when you participate in monthly meet-ups
3. Connect with members from your industry, area or profession

Share:
1. Put forward your “day to day customer experience challenges at work” to your CX friends and get answers and solutions that are tried and tested
2. Discuss what worked / what sucked in terms of best practices, strategies etc in your respective organisation
3. Share business/job opportunities available for grab specifically for customer experience positions
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Who should join?
CX Professionals, CX Enthusiast
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What we do at our meet-ups?
Every meet-up is structured as below -

1. Starts with a presentation / talk by a CX Expert (15 mins) - one industry per month
2. Q&A (5 mins)
3. Discussion around the topic (10 mins)
4. The latest trends in CX space (15 mins)
5. Discuss challenges and solutions (15 mins)
6. Exchange 1 thing that worked and 1 thing that sucked (15 mins).

The complete session runs for about 90 minutes.

Look forward to seeing you at our next CX community meet up!

Past events (2)

Driving Value with Customer Journey Map

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Connecting Employee Loyalty to Customer Loyalty

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Discussions (0)

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Members (97)

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