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Rhett K.

Location:

Irvine, CA

Member since:

August 16, 2013

Where do you think UX Design in Enterprise is headed?

Hard to say. My experience has been that enterprise has always been very lacking in this area. So I might be better able to comment where it should be headed. With the Virtualization explosion and the increasing introduction of SaaS and other Cloud based services, User-Friendly initiatives will be of critical importance for companies to win over the end-user. Usability is often a compelling factor behind software purchase decisions and adds enormous value by reducing the Total Cost of Ownership (TCO) and improving the Return on Investment (ROI). User-Friendly software reduces training and tech support costs. End-users can be more productive doing their jobs rather than wasting time trying to figure out how to use the software.

What are you currently passionate about in UX Design?

Mobile, mobile and mobile. But also making a dent in the huge need for better Enterprise UX. I have over 20 years of experience evaluating the usability of software. I have witnessed and experienced the frustrations of end-users. I believe the concept of User-Friendly has been lost over the years, creating a huge gap between programmers/designers and end-users. I am often horrified by the needless complexity of software.

What are you hoping to get out of Enterprise UX?

I just wanted to connect to other UX minded people. I would love to see what events you all put on.

Introduction

A Freelance Software User-Interface (UI) User-Experience (UX) Design, Evaluation & Usability Professional committed to improving the end-user software interface experience. I am also a Systems Admin and have been in IT for over 20yrs.


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