February 13, 2015 FMDiSC Meeting

Dave Knight is coordinating.

AGENDA:

A Rallying Cry For Business Continuity: Disasters happen, in which case you and your clients could easily lose a lot of data. Cesar Padilla, of digital backup provider, KeepItSafe® can help. Folks, this isn't just about having a reliable backup somewhere on the planet, it's about keeping it safe, encrypted, and being able to bounce it back into production as quickly and easily as possible under trying circumstances. Cesar will be talking about how to close business continuity gaps and how to tailor the right backup plan to the right client. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Handle Your Phone Calls Without Handling Your Phone! Wrangle FileMaker into a comprehensive telephonic communications management system for your client so powerful that no important information from any phone call is ever lost. Check out this amazing system developed by our own Ronnie Serr of Alphabet House Inc! Some time ago, Ronnie's client, a real estate management company, wanted to streamline all inbound calls – service request calls, leasing calls, rent payment inquires – everything. And they wanted their database to track and document the content of each communication for more efficient management. Well, Ronnie made it happen, and this thing is crazy cool! All information about every inbound call is recorded in FileMaker, complete with audio recordings and instant transcriptions – it captures SMS messages too! With links to all attached media files! Far out, right? Well Ronnie says there are even more ways to integrate FileMaker into telecommunications, having it manage outbound calls, call centers, voicemail systems, conferences and more! ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ The Thing That Actually Does Do Everything. After over two years of development, KiBiz 7 is ready for release! Allen Imbarrato, of Ki Systems, Inc., will share some of the niftiest things he and his team of developers found along the way to upgrading their huge solution to 13 and making it available in Go and Web Direct. He'll show you innovative design concepts, such as accordion control panels, dashboard dynamic metrics, drill down data displays, wizard process bars, and a browser space. He'll share with you how he met the challenges of integrating all these components into one master program; of transforming a 16-year-old product into a contemporary solution with state-of-the-art structure and interface; and of coordinating a development process for a team of eight, working in disparate locations across the US and overseas.