Honest Signals: Real-Time Emotional Computing with Cogito


Details
This month's Meetup will feature Naomi Nuta, Senior Director of Behavior Science Services at Cogito Corporation!
Cogito, a leader in real-time emotional intelligence solutions, offers a behavior sensing and guidance platform that is driving superior call outcomes at the world’s most customer-focused organizations. Born from decades of research into “honest signals” by Dr. Sandy Pentland, founder of the MIT Media Lab, Cogito uniquely combines behavioral science insights, artificial intelligence, and high-performance computing to analyze hundreds of non-verbal signals in real-time on the call and deliver live guidance to agents, empowering them to make better connections with customers.
This meetup will showcase how a mix of behavioral science and cutting-edge AI can help drive commercial outcomes by augmenting emotional intelligence.
As always, pizza and drinks will be provided!
Schedule:
6:00pm Doors Open, Food & Drinks
6:30pm Welcome by Organizer Jessica
6:35pm Naomi Nuta, Cogito
7:30pm Mingling & Demos

Honest Signals: Real-Time Emotional Computing with Cogito