HumanOps London, 1st meetup

HumanOps London
HumanOps London
Public group
Location image of event venue


HumanOps is a set of principles which focus on the human aspects of running infrastructure.

It deliberately highlights the importance of the teams running systems, not just the systems themselves.

The health of your infrastructure is not just about hardware, software, automations and uptime - it also includes the health and wellbeing of your team.

The goal of HumanOps is to improve and maintain the good health of your team: easing communication, reducing fatigue and reducing stress.

This meetup will present several short talks from a variety of speakers about how they think about and implement these ideas in their own teams.

Contribute with your views on and (!


Francesc Zacarias (Spotify) - Evolution of On-call @ Spotify

Spotify has grown very quickly in a very short time. I will go through our journey, from a handful of SREs taking all the on-call responsibility for the company, to our current situation where developers take operational responsibility of their own services. How this has affected the structure of the company and our current incident process and on-call rotation schemes.

Portia Tung (Barclays) - Play at Work: Releasing human potential through play

Are you frustrated by an unhappy and cynical workforce? Do you feel swamped by poor quality deliverables that no one wants? Do you dream of doing more of what you love and enabling others to do the same?

If your answer is "Yes…" to one or more of these questions, then it's time to act swiftly before unfulfilling daily work gobbles up the last bit of play potential in you and your colleagues and stymies forever your chances of doing valuable work in a meaningful way.

Anne Currie ( - Resource Efficiency - A Comeback Story?

The impact of orchestration and containerisation on self healing systems (and fewer pager alerts).

Anne Currie has been in the tech industry for over 20 years, working on everything from large scale Microsoft server products to early ecommerce platforms. She now works on intelligent infrastructure as the CTO of Microscaling Systems.

bob Walker ( - How GOV.UK does on call

How the team who develops and runs the UK government's website deals with incidents and being on call.

bob has been a been working on GOV.UK ( for over 3 years first as a Web Operations Engineer and now as the product owner for the GOV.UK ( Infrastructure team. He is also the Head of the Web Operations Community within GDS.


18:00: Welcome and presentation

18:30: Francesc Zacarias (Spotify) - Evolution of On-call @ Spotify

19:00: Portia Tung (Barclays) - Play at Work: Releasing human potential through play

19:40: Drinks, finger food & chats

20:20: Anne Currie - Resource Efficiency - A Comeback Story?

20:50: bob Walker - How GOV.UK does on call

21:30: Venue closes, drinks & chats will continue in a nearby pub


The Financial Times will be our host this time, providing their event venue in their offices across Southwark Bridge.

We have a strict limit of 100 people so please get your RSVP in to avoid disappointment.


Server Density

Server Density is a SaaS tool which helps you run your infrastructure. It syncs with the major cloud providers and and allows you to monitor your websites and servers from a single console, API and mobile app so you can diagnose problems, maintain uptime and maximise performance.

Have a look at our DevOps blog:

Financial Times

About Financial Times TechnologyOne of the world’s leading global business news publishers, the FT is recognised as innovators within the media industry, pioneering successful new digital products and models.
We are constantly innovating to build the best version of, and our new sites have more features than ever for our readers and look polished on all devices. Right now we are in the process of rapid cloud adoption to take us further on our Continuous Delivery journey. In order to continue creating quality products we are looking for sharp, enthusiastic and proactive engineers to join our technology team.
Read more about the FT Engine Room in our blog:

Code of Conduct

The applies to all our meetups.