Endpoint Security and Help Desk - A joint force

The increasing threats of 2018 had turned heads towards the IT team to provide tightening of security and mundane maintenance tasks to support it. We would like to show you how to use super advanced tools to cope with your day to day maintenance with a breach, is the primary concern at every single step of the game.

AGENDA:
18:30-19:00 - Gathering, networking Pizza and Beer :)
19:00-19:30 - Breach prevention and management.
19:45-20:15 - Leverage ITIL for security.
20:15-20:30- Q&A
20:30 - Goodbyes :)

Andrey Kastelmacher Is the Solutions Specialist at Software Sources, he has experience working with local market addressing common IT needs.
He will talk about Breaches, Patching, Security and what should be your first point of concern.

Priya Kumar is head of support of the ManageEngine Helpdesk team, she helps support reps both inbound and outbound on a daily basis while mitigating ITIL methodologies. Priya is an expert in Help Desk and ITIL Procedures and will support our talk by shedding light onto known and common mistakes.