How are we harnessing data and innovation to inspire a new customer experience?
Details
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How are incumbents and insurtechs harnessing data and innovation to inspire a new customer experience?
Date: 14 June
Venue: WeWork 333 George St. SYDNEY NSW 2000
https://www.wework.com/buildings/333-george-street--sydney--NSW
Timing:
6:00 Arrival for 6:30 Start.
7:45 - 8:30pm Networking & Drinks
Nutrition: Drinks & Snacks Provided.
Keynote Speaker: Nagib Kassis – Allianz Australia.
Panellists: to be announced
Located at one of the most prominent corners of the Sydney CBD is WeWork’s newest destination. WeWork is home to some of Australia’s most promising Insurtechs and neighbour to many of the insurance industry’s incumbent players.. and with a theme focussed on customer experience, how could we look past WeWork to host the 2nd iA instalment for 2017.
The insurance industry sits in the wake of other industries who have inspired a new form of customer experience via new technology solutions and the application of shared economies principles. This shift coincides with what seems to now be the tail of an unprecedented soft market period. Both are significant forces of which are driving innovation and the consumer will no-doubt be the winner. The proliferation of insurtech has certainly come at the right time (or as a result thereof?).
What role can customer experience play? Analytics prove that companies who offer market leading customer experience grow faster and more profitably. Players leading the way have the opportunity to inspiring loyalty and attract new customers.
In our June 2017 event we bring intrepreneurs and entrepreneurs together to discuss - How are incumbents and insurtechs harnessing data and innovation to inspire a new customer experience?
