Interaction Design Day 2019: Trust and Responsibility
Details
Interaction Design Day is returning as a one-day event this year. The theme for this year is “trust and responsibility”, and we’re grateful to host a few speakers who will cover a range of topics.
Thanks again to our sponsors Futureheads and Foolproof, and our global sponsor Adobe, for enabling this event.
We'll refund the full amount if you attend and check in with us at the event, or cancel your ticket within 24 hours.
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Georgina Bourke, Projects by IF
Georgina is a Designer at IF, who brings exceptional creative research skills, asking the right questions in research to untangle the challenging perspectives people have towards privacy and security. Her design work articulates these findings in ways that tell a compelling story. Georgina’s work at IF ranges from leading projects to facilitating workshops and user research, where she draws on her previous experience at University of the Arts London.
Georgina will talk about how to design accountable and trustworthy services, especially when there aren’t obvious user needs - but there are really important systemic ones. The talk will include examples of interfaces from IF’s work and things we've learnt from other industries about building trust in systems that use emerging technologies.
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Laurent Christoph, Lloyds
Laurent is an Experience Design Strategist at Lloyds Banking Group where he’s spent the last 9 years designing & delivering enhanced customer experiences and propositions across Wealth & International, Retail & Digital. In the 2016-2018 period he focused on exploring the future of Data Privacy & Trust from a customer experience perspective and helped shape LBG’s response to GDPR and Open Banking. Laurent’s now responsible for fostering a human centred design culture and building Design capabilities. He coaches people on Design Thinking, Service Design & Customer Experience Strategy.
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Alastair Somerville, Independent consultant
Alastair is a sensory design consultant. He provides advice on cognition and user centred design to companies and public organisations & facilitates workshops on sensory and emotional design for corporations, including Fjord and Google, and major conferences, including Interaction, SxSW, UXStrat and UX Week. He is currently involved in design for cognitive accessibility and mixed reality projects.
Using examples drawn from a 2019 accessible Virtual Reality museum project, this talk is about the promise designers can make to users to build products that respect them. How do we use trust and responsibility as the framework for any project that values confidence & concentration, agency & autonomy and capacity & capability?
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Caroline Sinders, Convocation Design+Research
Caroline Sinders is a machine learning design researcher and artist, exploring intersections of natural language processing, artificial intelligence, abuse, online harassment and politics in digital, conversational spaces. She’s the founder of Convocation Design + Research, a design and research agency, and has worked with organisations like Amnesty International, Intel, IBM Watson, the Wikimedia Foundation.
In the era of the Arab Spring, the 2016 US Election, Gamergate, the Alt-Right and the Panama Papers, digital tools are the catalyst and common grounds of “robust discussions”. But do they really give rise to civil behaviour, and benign outcomes? Or are they fundamentally problematic? Can we design our way to better, more healthy online behaviour? Can empathy really be designed for web?
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Rob Sterry, Foolproof
As one of the Foolproof’s Principal Consultants, Rob uses his many expertise to guide project teams to success in creating strategies for the agency’s globally renowned clients. His motivation? “To untangle the complicated mess that is the digital world we live in.”
With many well-known conglomerates misusing our data, I will provide my own steer on the tried and tested ways in which brands can establish trust in the digital age.