Knowledge Workers: Technology gathers periodically to discuss cutting-edge work technologies, such as social intranets, service desks, project management, work coordination, and tools that help advance the competitive capabilities of enterprises.
Today's workforce relies heavily on technology to coordinate efficiently, effectively and competitively.
Knowledge-driven organizations depend on collaboration technologies to enable collaborative patterns of work, drawing on the expertise and motivations of individuals at all levels in the enterprise.
Social Technologies are a clear example: empowering a new breed of engaged worker able to not only execute their own tasks but to lead through their network to advance ever-evolving complex goals. These empower the modern agile workforce to outwit and evade competitors often much bigger than themselves.