Get Into... Tech Support Engineering

Do you wonder if Tech Support strikes the right balance between customer interaction and coding? How much coding is involved?

How much background, knowledge and skills do you need to be a tech support engineer?

Wondering if all Tech Support Roles are created equal?

Then join us for the fifth episode of our Get Into... Series - Season 2

Ladies Of Code London organiser Sarah Usher will be doing a chat-show style interview with Ms Tilly Gee & Mr Jacky Cheung, to talk about thier experiences in Tech Support Engineering, what thier jobs involve day-to-day and what the pathway to Tech Support Engineering looked like for them and what it could be for you.

Watch our previous Get Into... episodes here: https://www.youtube.com/watch?v=80YTIqciZW8

Important - please note below how we send the Zoom link out

Schedule:
6.25pm: Doors open. Get online, get a drink, get comfy!
6.30pm: Intro and welcome
6.35pm: Interview with Ms Tilly Gee & Mr Jacky Cheung
7.30pm: Close

If you have a questions you would like Sarah to ask the interviewees, submit it in one of the following ways:

• Type it into your RSVP for this meetup (this option has the best chance of getting your question answered), or
• Submit it via the chat function during the event.

Please note that we will ask as many questions as time allows. We often receive several similar questions, so we may not use your exact words. We cannot guarantee your question will be asked and your best chance is to submit it before the session.

*We will e-mail the Zoom link for this webinar to all attendees at 6pm GMT on the day. Make sure you have e-mails switched on for this group otherwise you won't receive the link. To check your settings, follow the instructions here: https://help.meetup.com/hc/en-us/articles/360002879591-Editing-my-email-settings .

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Interested in talking about how you got your job? Get in touch via Meetup or Slack! If you're not sure if you could give a talk online, we will help you :)