The Bare Necessities (with Ben Collins) - In Person Event

We're back running in person events at The Skiff!

18:30 - Arrive for drinks and chat. No food will be provided for this event.
19:00 - Main session starts

Please follow government guidelines and not attend if any of the following apply to you:

• you have any symptoms of COVID-19 (a high temperature; a new, continuous cough; or a loss or change to your sense of smell or taste)
• someone you live with has symptoms or has tested positive
• you've been told you've been in contact with someone who tested positive and asked to self-isolate

We would also like to encourage the use of face masks or shields whenever possible.

Many thanks to our brilliant sponsors - Bright and MPB - for their support, which allows us to keep running these events.

Details on the talk:

The Bare Necessities: Secrets of Disney's Keys to World-Class Design and Service.

Walt Disney had a vision. As a child, he had loved visiting local theme parks. However, he had found them to often be dirty and unfriendly. He wanted to build an immersive experience that the whole family could enjoy. Disneyland was born, transporting visitors to worlds detached from their everyday troubles.

65 years later, Disney run 11 different theme parks in 6 global locations. They continue to concentrate on a world-class experience for all visitors, putting attention into even the smallest details that make a day out easy and enjoyable.

This talk will reveal some of these hidden secrets, and encourage us to think about how we can learn from the processes used to build Disney's experiences.