Visualising Waitflow: How efficient is your end-to-end flow

REMINDER: You must register via the Zoom link. RSVP'ing only on meetup does not guarantee you a place at the event!

Ever wondered why sometimes you feel like you are getting a lot of work done, but still your customers and stakeholders aren't happy? Why is it that, even if your team is awesomely agile, people still complain about how long it takes to get their stuff done?

It feels like no matter how hard you work, no matter how busy you are, people are never satisfied.

What's going on?

In this Session, Jose Casal and Jean-Paul Bayley show how when we visualise our waitflows, we can start improving the flow of work to our customers.

*** JOSE CASAL ***

Jose Casal is a business agility consultant & trainer with extensive experience. He is dedicated to helping organisations and individuals embrace modern management concepts including Flow Thinking, Kanban, Flight Levels & Scrum. Strongly motivated towards continuous learning and research, he is able to help organisations achieve better Agility. His goal is to create thriving and engaged organisations.

Jose is an international speaker and organises the in-person Lean Agile London (LALDN) and the virtual Lean Agile Global (LAG) conferences.

Jose's experience covers the full breadth of Agile approaches. He is a Professional Scrum Trainer (PST), Accredited Kanban Trainer (AKT), Flight Levels Guide (FLG), Enterprise Kanban Coach (EKC) & Certified Trainer for Training from the BACK of the Room! (TBR). He co-founded Actineo Consulting LLP

*** JEAN-PAUL BAYLEY ***

Jean-Paul is a Partner with Actineo Consulting LLP. He is a business agility coach and trainer who is passionate about helping teams do their best work. He does this through training courses, workshops, and coaching. He has a strong technical background having worked for many years as a software engineer.

JP is a Professional Scrum Trainer (PST), an Accredited Kanban Trainer (AKT), Flight Levels Guide (FLG) and a Certified Trainer for Training from the BACK of the Room!. In 2017, with José Casal, and Andy De Vale, he co-created a self-coaching tool for teams called "The Kanban Guide". He has delivered talks at conferences in USA, UK, Ireland, and Germany.

He is a co-organiser of the in-person Lean Agile London (LALDN) and the virtual Lean Agile Global (LAG) conferences.