Past Meetup

LDN #BotFramework #3: Handing over to a human, Speaker Recognition, and more!

This Meetup is past

25 people went

Just Eat

6th Floor, 2 Fleet Place House, EC4M 7RF · London

How to find us

Fleet Place house is just above the City Thameslink station on Holborn Viaduct, opposite a Starbucks on Fleet Passage

Location image of event venue

Details

Welcome (back?)

We've been taking a breather for a while (a long while...) but now we're back with a vengeance! There will be a few epic LDNBotframework meetups over the coming months, so be sure to stay tuned.

This resurgence begins with a technical session covering a great real-world requirement, a dip into a new Cognitive Services preview service, and possibly a session on real-world chatbot functional testing!

AGENDA - (times are approx)
[masked] + Q&A

* Handing off to a human for agents/supervisors with C# and the BotBuilder SDK

One advanced concept for bots built using the Microsoft Bot Framework is handing over conversations to human supervisors (or agents). For instance when the bot is no longer able to automatically process a request, or if the end-user of the bot is frustrated/stumped and wants some assistance.

Jamie Dalton - Microsoft Tech Evangelist - will be sharing his working implementation of a fascinating solution to this; a must-see for any companies getting started with a chatbot system that collaborates with humans in the background.

Jamie works as a technical evangelist in the UK, helping customers and partners develop solutions based on the Microsoft platform. He really is as old as he looks, with over 20 years’ experience as a Microsoft software developer. He is passionate about Application Lifecycle Management, developer tooling, DevOps and creating new experiences using Microsoft technologies in the cloud. He has a degree from the university of life and once read some books!
[masked] + Q&A

* Cognitive Services: The Speaker Recognition API

Speaker Identification APIs can automatically identify the person speaking in an audio file, given a group of prospective speakers. The input audio is paired against the provided group of speakers, and in the case that there is a match found, the speaker’s identity is returned.

Robin Osborne - AI MVP - crosses his fingers and toes and hopes the demo gods are smiling as he attempts to give an overview of the Speaker Recognition API via the means of a live demo. It's crazy cool if it works, and just plain interesting as a concept if it doesn't!

Robin is a Microsoft MVP, specialising in the design and development of Chatbots, the use of Azure, and also in Web Performance Optimisation. He also creates and delivers training courses, and speaks at meetups and conferences on subjects ranging from being a professional developer or technical manager, Web development and performance optimisation, through to Azure development best practices and Chatbot design and development.

20.30 - 21.00 + Q&A

* BotFramework: Robots testing Robots!

Kristian Brimble & Sam Kavanagh

Unless you're just hacking around with your chatbot, treating it like a real project means defining tests at the requirements stage and being able to implement and execute those tests consistently.

Kristian Brimble & Sam Kavanagh from the Just Eat Customer Help Chatbot development team take us through their bot testing process.

REFRESHMENTS

* Beers and pizzas will be provided by our generous hosts, Just Eat; beers from the start, pizza when it arrives, probably after the first session

* Networking and idea swapping.

* Highest of fives to all the speakers and attendees for being awesome.