London DevOps #59 (Online)

London DevOps returns with an event run in collaboration with https://blueprintldn.com/ - The UK's Enterprise Cloud-Native Event.

Our meetup this month is themed around on-call. We will have a talk from Mandi, followed by a panel session exploring these themes - and what doing on-call well (or badly!) looks like in 2021. Get in touch with us by emailing org@londondevops.co.uk if you'd like to be on the panel.

The Zoom link for the meetup is https://adaptavist.zoom.us/j/99659864773

Please see speakers and agenda below;

6:00pm - Introductions

6:10pm - Mandi Walls - Best Practices for On-Call Teams

The always-on, always-available expectations of digital services have increased the requirements of technical teams to provide response and readiness around the clock. For teams new to this concept, introducing on-call ownership can be difficult and complex. On-call management is key to PagerDuty’s service, but the non-technical aspects are important for teams to consider. This talk will cover the organizational practices that will help your team transition to on-call responders and build a supportive response culture.

Mandi Walls is DevOps Advocate at PagerDuty.

6:35pm - Panel Session - Doing On-Call in 2021

We'll pick up some of the themes of Mandi's talk, exploring how best practices for on-call can be implemented, and how the structure of the larger organization often influences this. If you have a good (or a bad!) on-call process and want to talk about it, come on the panel! Please get in touch with us directly if you want to be on the panel.

7:00pm - Social Session

We'll use the Zoom meeting to socalise afterwards - feel free to unmute and turn your video on to say hello.

If you'd like to participate in a future meetup, please fill in this form and we'll get back to you! https://docs.google.com/forms/d/1FYGHEWTeBb5vVztGGg2YoUJmKR03o9mZaFIghf6vjzo/edit