Virtual London DataTribe: Say what? Meeting long text data challenges in TCRM
Details
Data, data, data. It's huge, it runs our world, everyone needs it, and companies spend gazillions of dollars on data and analytics initiatives. But there’s a dirty secret - most companies aren’t even close to tapping the intelligence available to them. What about all the great information in emails from your customers, data trapped in notes fields or chat transcripts?
Have you ever tried to put that unstructured data on a TCRM dashboard, maybe a long text field? If so, you probably hit some frustrations quickly: data getting truncated, really hard to read, not sure what exactly it adds to your perfectly crafted visualisations.
Join the London DataTribe and ISV TableauCRM Hackathon 2021 winner, Halosight, where Chief Data Officer, Bryan Wise will share the who, what, why, when and of course, how Halosight makes unstructured data useful to your organisation and how we also make it readable on a Tableau CRM Dashboard. Plus, for you more technical folks, we will show you how to make your own custom visualisations by embedding Lightning Web Components into dashboards.
As always we encourage questions and chat interaction during the event.
Agenda
18.00: Welcome
18.10: Using Halosight and TCRM to understand what your customers are saying
18.40: Q&A
19.00: Wrap up
Speaker:
Bryan Wise - Chief Data Officer at Halosight