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How Data Science is Driving Customer Satisfaction w/ Sujay Kar of FabFitFun

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Rob L. and Michelle C.
How Data Science is Driving Customer Satisfaction w/ Sujay Kar of FabFitFun


eSage Group’s L.A. Marketing Analytics Group Presents Sujay Kar, Head of BI & Analytics at FabFitFun, speaking on "How Data Science is Driving Customer Satisfaction."

In his presentation, Sujay will discuss the following topics:

• Introduction to the FabFitFun Business Model: Seasonal personalized box shipments with beauty, fitness, wellness, home, and everything in between products.
• FabFitFun’s Data Journey: Building out desired technological capabilities, hiring the right talent, and aligning them to achieve optimal performance.
• Co-Creation & Improving Customer Experiences: Closing the loop from customer data to customer experience, Harnessing the Influencer Channel, Empowering the Recommendation Engine.
• Keeping pace with Customer Expectations: Customer insights and research via customer surveys.
• The Future of FabFitFun
• Q & A Session

Sujay oversees BI and Analytics for FabFitFun – In his role, his focus is to build a data driven organizational strategy that promotes growth across FabFitFun business areas including web analytics, media analytics, retail analytics, product analytics and finance analytics.

You can view Sujay's article, How Data Science is Driving Customer Satisfaction here:

You can view Sujay Kar's LinkedIn Profile here:

**Our permanent event location is now at VideoAmp Headquarters: 2229 S. Carmelina Ave., Los Angeles - Parking attendants will be on hand to direct you to free parking when you arrive!**


eSage Group ( is the organizer and sponsor for the L.A. and Seattle Marketing Analytics Groups (
VideoAmp HQ
2229 S. Carmelina Ave. · Los Angeles, ca
How to find us

Free Valet Parking is being provided by our Venue Hosts: VideoAmp. Valet is accessible at 2229 S. Carmelina Ave.

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