What we're about

This is a group for anyone interested in Service Design, created to unite the growing community of Service Design practitioners in the greater Los Angeles and overall SoCal area. All skill levels are welcome.

If you have ideas for upcoming meet ups, please contact us.

Upcoming events (3)

Service Design Book Club: Design Justice with Alba Villamil

Online event

$5.00

For August, we'll be focusing on design justice and our discussion will be facilitated by Alba N. Villamil, an UX Researcher working critically at the intersection of design and social impact. We'll be reading from one book--"Design Justice" by communications scholar, participatory designer, and activist Sasha Costanza-Chock. We'll also be drawing from one talk--Liz Jackson's "Future is Code for Eugenics" from the 2019 Core77 Conference. Please be ready to share at least *one question* that the book sparked for you to kickoff our online discussion. Special thanks to Alba Villamil for the suggestion of this book during Steve Portigal's designer hangout in March, and for offering to facilitate our discussion. Given the recent violence and ongoing injustices to Black Lives, we as a service design community and profession need to continue to have these discussions not just as a one-off, but built into our everyday events, ethos, and practice. The organizers of the LA Service Design Chapter are currently brainstorming for ways on how to do this better, and are open to your suggestions and feedback on events and talks you want to see related to race, ethics, design, and social justice in service design. About the book: "An exploration of how design might be led by marginalized communities, dismantle structural inequality, and advance collective liberation and ecological survival." (book) About the talk: "Jackson discusses at the 2019 Core77 Conference how design briefs seeking to fix disabled people are creating a dangerous precedent." (Core77) *** A little background to why we're hosting the book club online (for now): In the spirt of promoting social distancing that is necessary to flatten the curve of the coronavirus spread, we will remain online. Despite being online, we hope our book club can continue to provide an intimate space for our LA service design community to meet and discuss about all things design. Once things get back normal, we look forward to launching our in-person book club at the new Fjord offices in DTLA. The dates and books for the rest of the year are posted here on Meetup. — NITTY GRITTY: Reading: 1. "Design Justice: Community-Led Practices to Build the Worlds We Need" by Sasha Costanza-Chock. To buy local: https://www.indiebound.org/book/9780262043458 2. "Future is Code for Eugenics": Liz Jackson at the 2019 Core77 Conference (20+ min video) https://www.core77.com/posts/91277/Future-is-Code-for-Eugenics-Liz-Jackson-at-the-2019-Core77-Conference — Online Conferencing Logistics: We'll use Zoom to connect by video. To join the video meeting, click this link: https://usc-hipaa.zoom.us/my/culture.health.tech Meeting ID:[masked] One tap mobile [masked],,[masked]# US (San Jose) [masked],,[masked]# US (Houston) Dial by your location [masked] US (San Jose) [masked] US (Houston) [masked] US (Chicago) [masked] US (New York) [masked] US [masked] US Meeting ID:[masked] Find your local number: https://usc-hipaa.zoom.us/u/adQxZO2J56 -Please use video so we can all see each other. -If you're not speaking, please mute yourself. -To add resources, recommendations, or links, please add in the chat. I will copy and paste the chat afterwards and share here later in a Google Doc.

Service Design Book Club: Information Anxiety (2nd Ed)

Online event

$5.00

For October, we'll be focusing on designing everyday habits for creativity. We'll read from one book--"Informational Anxiety" (2nd Edition, 2000) by information architect Richard Saul Wurman. Special thanks to Matina Moreira for the suggestion of this book! About the book: "Information might want to be free; but, why should we free it? We've got enough trouble keeping track of all the petabits that already run around untethered, and risk a computer counterrevolution if we let the situation get much crazier. Information architect Richard Saul Wurman swept the field clear in 1989 with his groundbreaking book that foresaw the problems of data clutter and proposed a radical new means of organizing and presenting knowledge humanistically; for the new century, he has revised it substantially as Information Anxiety 2." *** A little background to why we're hosting the book club online (for now): After WeWork went under and spending several weeks trying to find a venue to host our book club, we will be kicking off our book club online in the spirt of promoting social distancing that is necessary to flatten the curve of the coronavirus spread. Despite being online, I hope our book club can continue to provide an intimate space for our LA service design community to meet and discuss about all things design.( I'm also hoping this will provide a much-needed chance of human connection for many of us working from home!) Once things get back normal, we look forward to launching our in-person book club at the new Fjord offices in DTLA. The dates and books for the rest of the year are posted here on Meetup. — NITTY GRITTY: Reading: 1. "Information Anxiety (2nd Edition, 2000)" by Richard Saul Wurman. To buy: https://www.amazon.com/Information-Anxiety-2-Hayden-Que/dp/0789724103 — Online Conferencing Logistics: We'll use Zoom to connect by video. To join the video meeting, click this link: https://usc-hipaa.zoom.us/my/culture.health.tech Meeting ID:[masked] One tap mobile [masked],,[masked]# US (San Jose) [masked],,[masked]# US (Houston) Dial by your location [masked] US (San Jose) [masked] US (Houston) [masked] US (Chicago) [masked] US (New York) [masked] US [masked] US Meeting ID:[masked] Find your local number: https://usc-hipaa.zoom.us/u/adQxZO2J56 -Please use video so we can all see each other. -If you're not speaking, please mute yourself. -To add resources, recommendations, or links, please add in the chat. I will copy and paste the chat afterwards and share here later in a Google Doc.

Service Design Book Club: The Art of Gathering (online)

Online event

$5.00

For December, we'll be focusing on gathering and why and how to make gatherings big and small more meaningful. We'll read from one book--"The Art of Gathering: How We Meet and Why It Matters" by Priya Parker. About the book: "In The Art of Gathering, Priya Parker argues that the gatherings in our lives are lackluster and unproductive--which they don't have to be. We rely too much on routine and the conventions of gatherings when we should focus on distinctiveness and the people involved. At a time when coming together is more important than ever, Parker sets forth a human-centered approach to gathering that will help everyone create meaningful, memorable experiences, large and small, for work and for play." *** A little background to why we're hosting the book club online (for now): After WeWork went under and spending several weeks trying to find a venue to host our book club, we will be kicking off our book club online in the spirt of promoting social distancing that is necessary to flatten the curve of the coronavirus spread. Despite being online, I hope our book club can continue to provide an intimate space for our LA service design community to meet and discuss about all things design.( I'm also hoping this will provide a much-needed chance of human connection for many of us working from home!) Once things get back normal, we look forward to launching our in-person book club at the new Fjord offices in DTLA. The dates and books for the rest of the year are posted here on Meetup. — NITTY GRITTY: Reading: 1. "The Art of Gathering: How We Meet and Why It Matters" by Priya Parker. To buy locally: https://www.indiebound.org/book/9780525626145 — Online Conferencing Logistics: We'll use Zoom to connect by video. To join the video meeting, click this link: https://usc-hipaa.zoom.us/my/culture.health.tech Meeting ID:[masked] One tap mobile [masked],,[masked]# US (San Jose) [masked],,[masked]# US (Houston) Dial by your location [masked] US (San Jose) [masked] US (Houston) [masked] US (Chicago) [masked] US (New York) [masked] US [masked] US Meeting ID:[masked] Find your local number: https://usc-hipaa.zoom.us/u/adQxZO2J56 -Please use video so we can all see each other. -If you're not speaking, please mute yourself. -To add resources, recommendations, or links, please add in the chat. I will copy and paste the chat afterwards and share here later in a Google Doc.

Past events (24)

Service Design Book Club: Company of One (online)

Needs a location

Photos (64)

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