Empathy- first step of Design Thinking

What is Design Thinking?

Design Thinking is a human centered approach that serves creation of the products and services in relation to the needs of its direct users. It is simply the mindset based on Empathy, Co-operation of multidisciplinary Team and Courage to prototype.

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Empathising

The first stage of Design Thinking Process is focused on empathising with the user for whom you are designing. By understanding users' experience, way of seeing the reality and interacting with services in daily life, we enlarge the chance to find the solution that will bring them added value. We will no longer assume and guess but assign proper time to get to know the real needs.

During the 2-hour workshop we will play with the following user research tools: Safari Search, Observation, Culture Probs, Jobs to be Done, card sort, 3 x Why and others. We will exchange the good practice in multidisciplinary team of people coming from various backgrounds, interested in testing the methodology. Besides the knowledge of the tools we will practice an attitude of creative courage!

Schedule:

18-18.30: doors open and networking

18.30-20.30: hands-on workshop

Meeting hosted by Art Square Luxembourg ASBL (www.art-square.org) and Brainiact S.a.r.l.