MassLandlords: Real Estate Events for Education & Networking

Learn everything you need to succeed as an owner or manager of residential rental property in Massachusetts.
This fast-paced course is strictly limited to 16 participants to allow for detailed discussion and Q&A. Course tuition includes:

• Small group session with the Executive Director, a trained presenter and experienced landlord, and the attorney.
• A comprehensive agenda, see below.
• Your choice of two books:
• Every Landlord's Tax Deduction Guide by NOLO,
• The Good Landlord by Peter Shapiro,
• Getting to Yes by Roger Fisher, and/or
• The Housing Manual by H. John Fisher.
• A bound summary of all material presented.
• Breakfast pastries, coffee, tea.
• Lunch sandwiches, sodas, chips, cookies; all dietary requirements satisfied, please notify us when you purchase a ticket.
• A MassLandlords ballpoint pen.
• A MassLandlords certificate of completion and permission to use "MassLandlords Crash Course graduate" on your marketing material.

You will receive a box packed with your personalized signed certificate,
your choice of two books, course notes, pen, and half a dozen other pieces of literature.

### Course Graduate Testimonials

"I simply wanted to reach out and express just how happy I am to have attended the landlording crash course. The presentation and delivery of the information was flawless and I certainly have walked away with a greater understanding of the intricacies that govern being an above average landlord/manager." - Michael Murray

“Mr. Quattrochi presented the course in a comprehensive and easy to follow step-by-step format. His PowerPoint presentation was provided to us, in a binder, as part of the course, and I took notes right on the pages. I find this part to be an effective tool because I can refer to it anytime I need to follow procedure. There’s more to it, but for a fun day, I personally, recommend this course to anyone in the Real Estate landlording/investing business, beginners in this profession as well as experience professionals.” - Edwin Rivera

"This has really been a great deal. 2 books, 8 hours 'class' time, bound notes/slides -- impressive value!" -Dawn

"I found this course extremely useful. It was completely professional and gave me a great new perspective." -Nicholas

"I’m glad there was more in depth discussion than just reading off the slides. I appreciate the opportunity for questions and practice." -Crash Course Graduate

"If I had done this 20 years ago. Oh my goodness!" -Crash Course Graduate

"Great overview of being a landlord in MA" -Crash Course Graduate

"Covered a lot of ground concisely, but still enough time for questions and insight. Worth every penny." -Crash Course Graduate

Part of this presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,500 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.

### "No Sales Pitch" Guarantee

MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them.
We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

## Sunday, September 7th

### Crash Course Agenda

### In-Person Course Agenda

• 8:30 am - Introduction of MassLandlords and course participants
• 8:45 - Rental markets
• Urban, suburban, rural.
• Luxury, college, professional, working, subsidized, rooming houses.
• Airbnb.
• 9:00 - Property selection
• Lead paint.
• Charging for utilities.
• Climate change risk.
• Heat pumps.
• Vinyl plank vs. hardwood floors.
• Landlord trade-offs repairs vs. cleaning.
• 9:40 - Marketing and advertising
• Getting the right applicants.
• Small business branding tips and tricks.
• Where to advertise.
• 10:05 - Break for ten minutes
• 10:15 - Finish marketing and advertising
• 10:35 - Applications and tenant screening
• Criminal, credit, and eviction background checks.
• Discrimination and fair housing.
• Interactive tenant screening workshop.
• Section 8.
• 11:30 - Tenancies
• Lease vs Tenancy at Will.
• Move-in monies.
• Security deposits.
• Pet rent.
• 11:50 - Break and Lunch, with free form Q&A
• 12:20 - Warranties and covenants
• Water submetering.
• Sanitary code.
• How to raise the rent fairly.
• Support animals.
• 12:40 - Dispute resolution
• Eviction notices to quit.
• Court process.
• Move-and-store
• Relocation assistance.
• 1:40 - Break for ten minutes
• 2:50 - Maintenance, hiring, and operations.
• Tax advantages.
• Property managers.
• Contractors.
• Building permits.
• Extermination
• LLCs and trusts.
• Grants and alternative funding.
• 3:10 - Break for five minutes
• 3:40 - Overview of books and resources for further education
• 3:45 - Review of unanswered questions
• 4:00 - End Course

Please note that end time may vary based on questions.

### Location

Our speaker will be Shana Donovan, from RCAP Solutions, who will be speaking on the SNO Mass Program.

RCAP Solutions is one of nine Regional Administering Agencies (RRA) participating in the Supporting Neighborhood Opportunity in Massachusetts (SNO Mass) program. This initiative is designed to help Housing Choice Voucher families who are seeking better opportunities for their children by facilitating moves to communities with high-quality schools, parks, and open spaces—fostering a healthier and safer environment.

Research shows that where a family lives significantly impacts their health, education, and overall quality of life. SNO Mass "opportunity areas" are neighborhoods that score highly on the Child Opportunity Index, which measures key indicators in education, health, environment, and socioeconomic factors that support a child’s development.

To make eligibility determination easier, opportunity areas are defined at the municipality and ZIP code level. Families and landlords can access this information through an interactive online map that allows users to enter an address and learn whether it falls within a SNO Mass opportunity area, as well as view the applicable payment standard.

Landlords who participate in SNO Mass benefit from a more streamlined leasing process, including expedited inspections and paperwork. They also work directly with a dedicated Mobility Specialist, and upon a successful move-in, landlords receive a financial incentive.

Monday, September 8th
SWCLA Dinner Meeting Agenda

• 7:00p Event Start

Presented by Mr. Gabriel Erde-Cohen, President of We Clean Heat Pumps
We Clean Heat Pumps is a professional cleaning service for most brands of heat pumps, HRV/ERV systems, and PTAC units to restore peak performance and create healthier indoor air. They have years of experience removing dirt, mold, & allergens to boost efficiency and cut energy costs. They cover most of New England and offer a full range of services. Learn some of the best practices for keeping these systems in top shape.

Our meetings are "hybrid" meetings over both Zoom and in-person at the same time. Zoom participants may chat among themselves during the 5:30 to 6:20 time that the in-person group are having their networking and eating a buffet dinner.

We'll be having open office hours about any rental real estate legal topics you may care to bring. This meeting is a great opportunity for members to learn from an experienced non-attorney counselor.

We will not address questions in private. We will have a group discussion about legal topics of interest to attendees. Questions will be answered entirely at Peter's discretion and as time allows.

Attendance is capped at ten attendees for depth of discussion. If an office hours is full, check another person's office hours or try again next month.

Part of this event will be presented by Peter Shapiro. A graduate of MIT’s Master’s Program in City Planning, Peter founded the Housing and Mediation Services Program at Just A Start Corporation, a nonprofit housing group in Cambridge, MA. Since 1990, Peter and his team have been providing landlord counseling, mediation, training, landlord support groups, and homelessness prevention assistance across metro Boston and statewide. Peter now provides Helpline and Member services for MassLandlords, and also provides landlord counseling and mediation for the City of Boston. Peter is the author of: The Good Landlord -- A Guide to Making a Profit While Making a Difference.

"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them.

We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Second Wednesdays with Peter Shapiro next on Wednesday, September 10th
Except for holidays and where his schedule requires otherwise, non-attorney counselor Peter Shapiro will be available to members on the second Wednesday of every month.

Zoom Chat Agenda

• 4:30 pm Start
• 5:30 pm Zoom Chat ends