September 26, 2012
The organisation that doesn't practice effective knowledge management is cursed to endlessly repeat history, instead of learning from it (to badly misquote Santayana).
As an IT professional, I originally came to KM thinking in terms of IT tools, but my recent study has lead me to a much richer understanding of the diverse and multi-faceted of the field. Good KM practice is something that requires multiple approaches, initiatives and strategies, supported by continuing review and refinement. It's a bit like perfection - if it were achievable, it wouldn't be worth striving for.
IT Stategy and Change Management are my core skills, both of which I get to exercise as ICT Manager for VicHealth. I'm currently studying towards an MBA at RMIT, where the KM elective has been my most enoyable course.