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This is a Group for the professionals who are passionate in Promoting Customer Centricity Culture across verticals, I started this Group to have Knowledge Sharing in the field of Customer Experience and Engagements. The objective of the Group is to understand the fundamentals of customer Experience and Management with the aim of bringing Innovative Ideas in the same field who are aspiring to be future leaders in the arena of Customer Service, and help each other in branding ourselves across industries.

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Recent Meetups

  • Jun 21, 2014 · 7:30 PM

    Discussion

    2 Csat

    The rapid Changing system paves the way to discover game changing strategies in the arena of Customer Experience. Technology is changing consumer dynamics. In this... Learn more

What's new

  • New Member
    Big B. Big B. joined
    July 29
  • New Member
    S S joined
    April 8
  • New Member
    Pranav P. Pranav P. joined
    September 30, 2015
  • New Member
    Mrinal K. Mrinal K. joined
    September 29, 2015
  • New Member
    Meera R. Meera R. joined
    May 12, 2015
  • New Discussion
    Joy N. Joy N. started Customer Experience
    June 28, 2014
    Joy N.

    "The Institute of Customer experience Studies and Transformation (iCSAT) in association with renowned experts and leaders in the field, invites you/ Team member who are in Client servicing of your organization, to their regular Certification Program..."

    Read more…

  • New comment
    Joy N. Joy N. commented on Discussion
    June 21, 2014
    Joy N.

    "Todays Theme " Pain Areas on Customer Experience and what is the resort ""

    Read more…

  • Group Review
    Joy N. Joy N. wrote a group review
    June 21, 2014
    Joy N.
    "This is a meetup to bring together professionals engaged in customer management. to enhance our general knowledge on Customer Experience management by sharing and discussion. The group shell focus on areas how to enhance Customer Experience.…­"
  • New comment
    Joy N. Joy N. commented on Discussion
    June 16, 2014
    Joy N.

    "the pre work activity before we meet would be listing out the pain area in customer experience management,­ and the problem will be shared out in the group and will have brain storming. with this home work we all can be on the same page."

    Read more…

  • New comment
    Joy N. Joy N. commented on Discussion
    June 16, 2014
    Joy N.

    "Dear Group since our meet up has less number of participant­s, I am planning to have a casual meet up where we wanted to discuss on the pain area of customer Experience across industries and yes I would be happy to have your support to make our group..."

    Read more…

 

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