What people say, do, and say they do: making sense of behaviors and habits

People's habits and other behaviors have a major impact on how they experience all kinds of products and services. Come join us to hear about how the right research can help make sense of it all.

*** Agenda ***

6:30 pm - Meet & Greet with refreshments
7:00 pm - Talks & Discussion
8:00 pm - Networking

*** Presentations ***

1. Heuristics, Biases, and Distortions, Oh My: Some Surprising Ways Our Brains Work

• Brad Orego

2. Using Mixed Methods Research to Stitch Together a Coherent User Story

• Laura Malkiewich

3. The Impact of Automation on Savings Behaviour

• Brian Landry