Assertiveness is a skill that comes naturally to some people, but it is a skill that can be learned. During the workshop we will consider the costs of a lack of assertiveness to individuals, teams and business performance. You will be introduced to an assertiveness framework that you can practice in the workshop and apply at work (and in life in general!).
Fiona Sykes, Director of Fiona Sykes Associates Ltd, is an executive coach and leadership development specialist who has designed and delivered assertiveness training for organisations including the British Medical Association, University of Strathclyde and the NHS.