Beyond Conversions: Strategies for Retaining Customers

PDX Shopify Meetup
PDX Shopify Meetup
Public group
Location image of event venue

Details

Retaining customers isn't easy, but it's necessary to be capital efficient. Customers become repeat shoppers when they love your products and service. We'll break down the strategies of Shopify brands that have made retention a priority, successfully encouraging repeat purchases, and building brand love.

Max Folley is CEO and Co-founder of Caravel (www.caravelapp.com), a mobile platform that connects shoppers with brands to make Direct-to-Consumer purchases intuitive and rewarding.

Coming from a background of marketing and technology, he brings a unique perspective into strategies that are successful at keeping satisfaction a focus. Also, into strategies that fail in this regard.

Coming from a background of marketing and technology, he brings a unique perspective into strategies that are successful at keeping satisfaction a focus. Also, into strategies that fail in this regard.

Previously a Director at Wieden+Kennedy, he helped brands like Nike and Samsung implement technology that delivered valued customer connections. Now at Caravel, his focus is on small-mid sized business, and helping them build strong, direct connections with shoppers.

Agenda
6:00pm - Arrival and networking
6:30pm - Presentation
7:15pm - Q&A
8:00pm - Event ends

FAQ
Q: What’s the parking situation?
A: Street parking is available and there are some garages/parking lots in the area.

Q: Should I consider using public transportation?
A: Yes! Puppet is on the Oak & 1st Max Blue & Red lines and multiple TriMet bus lines downtown.

Q: Will there be food and drink at this event?
A: Yes!

Q: Is space limited?
A: Yes! Please register asap to guarantee a spot. If you're unable to attend, please update your attendance so that someone on the waitlist can join.

Q: Is there a Code of Conduct?
A: Yes! If you are attending, organizing or speaking at our event, you are required to agree with our Code of Conduct (https://www.ilanadavis.com/pdx-shopify-meetup-code-of-conduct)

Thank you to our sponsors CartHook (https://carthook.com) & Little Stream Software (https://www.littlestreamsoftware.com/shopify-apps/json-ld-seo)