12th discussion: Since our last meetup, almost a year ago, a lot has happened politically and in how we design public sector services. We've seen the rise of one question that now seems to dominate conversations on both sides: who do you work for?
The language we use to describe the people who use public sector services has been changing. 'Human centred design' has turned to 'user experience' and now to 'designing for citizens'.
How has this impacted the way we include people who use digital services? How do we talk about individual users as a group of people? And how do these groupings change our expectations of their behaviour? Will designing for citizens empower people using public sector services? What are the user needs for empowerment? And how will we design for it?
Speaker: Rose Rees Jones @rosebotanic
I will be kickstarting a new round of monthly people before pixels with this discussion. This meetup welcomes anyone who is interested.
As always my fifteen minute talk will be followed lively conversation and drinks.
Location: Newspeak house
If you'd like to speak at this event or host a future event let me know @rosebotanic, #pb4pixels