Service Design in Context

We're back at Highmark for our November meeting. Join us as Jean-Marie Sloat introduces us to the concept of Service Design.

Exploring the elements of service design, and what it looks like in practice, and practical ways to apply it to your work.

Service design combines the disciplines of

• Systems Thinking
• Design Research
• Business Modeling & Strategy
• Prototyping
• Multi-disciplinary
• Design
• Facilitation
• Visual Design

Sound familiar?

Agenda:

5:30 Doors open. We'll have light dinner and introductions.
6:00 Meeting Starts
6:15 Presentation Starts
7:30 Close Meeting