November Meetup | Overcoming “It’s how I’ve always done it” with James Caggiano

Overcoming “It’s how I’ve always done it”

Implementing Business Intelligence solutions for an organization is becoming an easier decision but getting end-users onboard with new work flows and solutions can be the real challenge. In this session, we will explore ideas and processes James and his team have used to move users from “It’s how I’ve always done it” to “I can’t work without it.”

About the speaker:

James currently leads a team of Managers, on Asurion’s Marketing Strategy and Analytics team, with a focus on delivering great users experiences for internal and external sales teams. He and his team drive engagement of Business Intelligence solutions by delivering products designed to solve problems and improve the lives of users. From sell-in to end-user training, James and his team look to enhance, improve, and build advocates through a user-centric approach.

Prior to his roles within the Marketing Strategy and Analytics team, James spent 12 years in retail sales, operations, and account management leading teams in fast-paced organizations such as Target and T-Mobile USA.

If you would like to present or do a short demo, we would love to hear from you! Send Shannon a message here on Meetup to get on the schedule!