We'll have two 20-minute talks, each followed by 10 minutes of Q&A. We'll have plenty of time at the start and end of the meetup for tasty beverages and networking.
Speakers
Impacting Product Development with Net Promoter Score & Customer Data
Camila Morrison, Product Manager
As a product manager, you may have different types of feedback and data from product users/customers. Some of that could be Net Promoter Score (NPS) results, e-commerce data, community media verbatims, or other survey information. Learn what’s going on with NPS and other customer data to look at it from a product use perspective. Then see how to translate that into making changes to your product to better connect with customers, improve your value proposition, and make more revenue.
Camila Morrison is a product manager in tech who has worked across a variety of areas in product management from concept/market/UX roles to managing a team in the development arena. Also in her experience, is running a Net Promoter System to drive improvements across the customer product lifecycle. She was in marketing management for companies that included utility control center software. Her background includes leading marketing research projects for tech, utility, transportation, ad/media, healthcare, retail, tourism, and non-profit industries.
