Retaining your customers is one of the most valuable things you can do for your growing business. Improving customer retention by just 5% can ensure 25-95% more profit for your company and it's less expensive to retain a customer than acquire a new one. Join us for this primer on how you can design a lightweight, scalable and largely automated risk management framework at your company. This seminar is perfect for CEOs and CROs/VPs Sales who are responsible for customer retention as well as VPs/Directors Customer Success who need help designing a scalable solution for customer health tracking, risk management and churn reduction.
Sandpoint Consulting focuses on B2B Enterprise / SaaS startups with 10-100 employees who need help improving their customer success, customer retention and customer operations within their organization.