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Special Guest, Charlie Isaacs, VP & CTO at Salesforce and a night w/ MVPs

We have a rare treat this month for the group.  Charlie Isaacs, Vice President and Chief Technical Officer at  will  speak about The Internet of Things,  and some of the latest Implementations across many different verticals; including Retail, Healthcare, and Automotive. Charlie  is an engaging speaker, and has a deep understanding on where the industry is headed.  

But wait, there's more!

Two Salesforce leaders   will  be discussing community events and online communities. Salesforce  MVP  Eric Dreshfield will discuss Midwest Dreamin’ – The Midwest, regional user group event of the summer, being held  on July 10th. MVP Jesse Altman Eric  will give you an intro to the Salesforce StackExchange  community for developers and powered by developers

This will be followed by raffles and a  short presentation by Birst

Pizza  and Beer will be provided courtesy of Birst and Saleforce.


6:00 pm - 6:30pm Dinner and networking

6:30pm – 7:00pm Presentations by MVPs Eric Dreshfield and Jesse Altman

7:00pm - 7:45pm Presentation by VP and CTO Charlie Isaacs

7:45pm - 8:00pm Raffle and short presentation by Birst. Bring your business cards to win!

Parking- There's plenty of free parking in the attached parking lot!

About Charlie Isaacs

​Charlie Isaacs has a track record of R&D leadership, starting with GTE (eventually became Verizon), where he served as Vice President of Engineering and headed a group of over 200 engineers working on Government and commercial applications. Following GTE, Mr. Isaacs held R&D leadership positions at Answer Systems (acquired by Computer Associates), and served as Chief Technology Officer at Broad Daylight (sold to Primus) and at Primus Knowledge Systems until Primus’ acquisition by ATG and then Oracle. Charlie served as Chief Technology Officer and Chief Customer Officer at Kana Software, Inc. Charlie left KANA in 2009 and joined the Alcatel-Lucent/Genesys Global Innovations Group where he filed several SoLoMo (Social/Local/Mobile) patents and guided several Customer Service applications. Charlie joined Salesforce in 2012 and is Vice President and CTO for Customer Connection. Charlie has over 20 years of CRM experience. Mr. Isaacs holds a B.S. degree in Electrical Engineering from the University of California at Santa Barbara and an MBA from California Lutheran University. Charlie speaks worldwide about IoT, M2M, and Customer Service and has filed several patent applications at

About Jesse Altman

Jesse Altman is a 6x certified MVP who is passionate about all things Salesforce! He blogs about the platform on a weekly basis and contributes to the Salesforce StackExchange as one of the top members of the community. While working for, a leading ISV partner, he remains active on both Twitter and LinkedIn. On top of all of that, he is also the co-leader of the Lehigh Valley Salesforce Developer User Group.

About Eric Eric Dreshfield

Eric Dreshfield is a two-time Salesforce MVP, found his passion in late 2009 when he accepted a role to helping to roll out the Service Cloud to a technical customer contact center. Shortly after he launched the Southern Indiana Salesforce User Group and in 4 years has grown that group from its humble beginnings of only 5 people to now having an average attendance of 30 fully engaged Salesforce users, admins and developers. Eric is active on the Success Community, and especially likes helping first time Dreamforce attendees make connections and find their way. He will be hosting the 3rd annual Newbie “Reunion” Breakfast at Dreamforce in October, and expects a packed house of nearly 130 newbies who will enjoy a good breakfast and great conversation before the opening keynote address.  Eric is also passionate about helping form new user groups by offering tips to new user group leaders on how to be successful.  He’s the occasional blogger at, writing mostly about the Salesforce community and the Dreamforce experience. He’s the Event Chair for Midwest Dreamin’,, this summer’s premier User Group Community event. You’ll also find Eric on LinkedIn, and Facebook.  He’s very active on twitter, managing not only a personal twitter account @ericdresh, but also a user group account @sfdcug_SIndiana, as well as the official twitter account for Midwest Dreamin’ @MidWest_Dreamin.

Join or login to comment.

  • Tim W.

    Thanks for the warm welcome last night everyone. I promised a few folks I'd post the link here for the City of Philadelphia's new salesforce job postings:

    1 · May 23, 2014

  • A former member
    A former member

    Nice event last night. My only "complaint" (if it can be described as one) is that there was so much good stuff going on that I didn't get a chance to speak to everyone that I wanted to. Charlie's presentation on the IoT was informative but also down to earth. Thanks for the invitation!

    May 23, 2014

  • Byron D.

    Charlie tells what could be like he's in a trusted conversation with a neighbor and close friend, credible, thought provoking. Really opened ideas of what could be.

    May 23, 2014

  • Michael S.

    Great event last night. I second @Buyan and @Jesse on the value of StackExchange, and more importantly - the value of contributing to StackExchange by voting.

    1 · May 23, 2014

    • Jesse A.

      Last year there was a great discussion on the Meta boards around the voting on the Salesforce StackExchange. It is so crucial to the community. I had a pretty lengthy response to it that I eventually broke out with even more details on my blog -­

      1 · May 23, 2014

  • Buyan Thyagarajan Salesforce M.

    Great event Guys!! Quick takeaway items.
    1. Jesse presentation on salesforce stackexchange is an excellent message board for developers who are looking for some quick answers to their problems and need a third eye to look at their code.
    2. Charlie presentation on internet of things will open new ways of collaborating with customers proactively rather than reactive. This should be a value add for service companies to send resources when there is a need and know more about the problem before hand than guessing.
    3. Birst is a good tool for making sense of the salesforce data and will help you to find what is working, what is not working, what changed and spot future trends on your sales. With birst, your salesforce org will be a guide telling you proactively on how to forecast your revenue, quick upsells which will increase your sales..
    Reach out to me for more questions on birst!!

    3 · May 23, 2014

  • A former member
    A former member

    I'm looking for a way to get most (or all) of the pertinent info I need on one screen. I use the Group edition. Thanks!

    May 22, 2014

    • Eric S.

      Frank, it depends on what info is pertinent to you?

      May 22, 2014

  • Buyan Thyagarajan Salesforce M.

    Hi Guys,
    Just a remainder for the salesforce admins and users. Feel free to post your challenges which you face at the moment which would help us to provide you the best solution for your needs?

    1 · May 22, 2014

  • Buyan Thyagarajan Salesforce M.

    Hi Javin,
    Does Birst do any presentation on this event? If so could you let me know who the contact person on Birst is? We are a Birst partner helping salesforce users to analyze, predict and forecast better with the data in Salesforce. Could you let me know on this?

    May 13, 2014

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