Next Meetup

August @ Zendesk - Content Strategies and their Impact
Zendesk will generously host us for August, on the topic of education roadmaps and measurement! Are you developing your content strategy for 2019, and how will you measure the impact of the content you create? In this meetup, we'll learn about what the Customer Education teams at Optimizely and Zendesk will be developing in the future and why. What their goals are, who their audiences are, and where their content plans both overlap and diverge. Then, Pat Durante, President of CEdMA and Education leader at Talend, will share ideas and strategies to measure the impact of the programs that you create.

Zendesk HQ

1019 Market Street · San Francisco, CA

What we're about

This is a group for sharing best practices and meeting other Customer Education and Enablement professionals -- whether you're a Customer Education/Enablement Manager, Content Developer, Instructional Designer, Content Strategist, Customer Trainer, Customer Success Manager, or more, you're welcome here!

CSMs spend up to 75% of their time on training and education, and more SaaS companies are developing a discipline of Customer Education and Enablement. But there are almost no learning opportunities to share best practices or networking opportunities to build community. We want to change that.

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