Beating Up Hate Speech Bullies | Yelp, Managing Your Online Reputation

*** Attendees will receive a $300 in free Yelp ads, thanks to our speaker, and Yelp expert, Christy ***

Learn from experts Ian Lurie, and Christy Augsburger on two different, but insightful topics.

Beating up the Bullies - Using Small Sites to Push Down Hate Speech with Ian Lurie

Hate speech and "fake facts" sites are a fact of life. But you can push them down in the rankings with a few simple strategies.

About Ian Lurie

Ian Lurie is the CEO and Founder of Portent, Inc. and 22-year digital marketing veteran will talk about the basics, and the implications for reputation management. Among other things, Ian is also an expert in content strategy (http://essentials.portent.com/plug-and-play-content-strategy/).

Your Business on Yelp: Managing Your Online Reputation - Christy Augsburger

A Bright Local study (https://www.brightlocal.com/learn/local-consumer-review-survey/) found that 91% of consumers read online reviews for local businesses. As a local business, it's important to note that many consumers are finding you online and making a decision about whether or not to spend money with you based on information on review sites like Yelp. You've probably seen your business on Yelp, but have you taken advantage of the free tools available to ensure consumers can make a purchase decision?

Christy Augsburger, Yelp's Seattle Local Business Partner, will walk you through how you can use Yelp for Business Owners to put your best foot forward on Yelp and tell the story of your business in an online channel consumers are looking to find you. Learn what tools can make you most successful in telling your story on your Yelp Business Page and tips and tricks for managing the world of online reviews.

Specific topics include:
- Who uses Yelp and how they make purchase decisions
- Free tools Yelp offers for business owners to move the needle
- Understanding the value of reviews, how to respond to them, and what you can do to get more

About Christy Augsburger

As Seattle's Local Business Partner, Christy is building a thriving network of local business owners by connecting with them and connecting them to each other. She is hosting a series of online and offline events to provide business owners with resources that help them succeed and grow. Christy is also the local Yelp For Business Owners (https://biz.yelp.com/) guru in the Emerald City. She provides training for local business organizations upon request and also regularly takes actionable feedback from the Seattle business community to the different business owner-focused divisions at Yelp HQ.

PRICING
Cost for this event is $10 at door. Alternately, sign up for an annual membership for $60 and attend all events for free! More details and additional benefits at https://seattlesearchnetwork.org/membership/

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Seattle Search Network expresses it's grateful acknowledgement of the essential role our sponsor CDK Global plays in making these events possible. Visit CDK.com (http://www.cdkglobal.com/) to learn about openings for industry professionals.