Hi there
This month we're focusing on cognitive diversity and how to design services that work for everyone. Cognitive diversity is a fascinating field that covers everything from learning disabilities to short-term cognitive impairments like being drunk or being a sleep deprived parent.
Understanding the cognitive needs of your audience is a prerequisite to designing services that actually work!
This month there will be three talks:
How to design for cognitive diversity
Christine Hemphill from Open Inclusion will be providing a broad introduction to the subject to help us understand what cognitive diversity means and what types of approaches work best.
Inclusive content in service design and delivery
Jenni Parker and Ali Fawkes from Humanly will talk about how to create truly inclusive content that can be used in the design process. They will provide practical information on how to create workshops, research stimulus and more for a wide range of stakeholders.
Designing for Aphasia: Eva Park
Steph Wilson is a Professor in Human-Computer Interaction at City University London. She'll be talking specifically about designing for people with aphasia.
We look forward to seeing you there.
Love and peace
The Service Lab Team
Afsa, Charley, Jenni and Rupert
