Stories of intended and unintended consequences of design

Aloha Serv Labbers!

As designers, we create services, products, policies and everything in-between. Our work often impacts society, the environment, and people's daily lives in ways we plan for but also sometimes in ways we don't always foresee. It's important that we strive to understand the consequences of our designs - both the intended ones and also learn from the unintended ones.

At this event we will have three speakers telling us stories and their learnings from intended and unintended consequences of their work, and ways to design services that have a positive impact on the ecosystems they sit in.

We will hear about Emily Tulloh, Aly Blenkin and Arto Maatta, who come from council and design backgrounds. They will share stories of consequences of designing or not designing with consequences for climate, community engagement, prison leavers pathways, trauma-informed assessments and digital services.

Agenda
6:00pm | Virtual Doors open
6:00pm - 6:05pm | Welcome & intro from Service Lab
6:05pm - 6:20pm | Emily (with 5 mins for questions)
6:20pm - 6:40pm | Aly (with 5 mins for questions)
6:40pm - 7:00pm | Arto (with 5 mins for questions)
7:00pm - 7:05pm | Wrap up

Full speakers bios and talk descriptions can be found here: https://docs.google.com/document/d/1TTXgkWk2tdjw2SJmrzXYVa9BpI7ltvFaYiykGni2cfs/edit?usp=sharing

How to join: We'll host the event on Zoom. As soon as you purchase the ticket you will be able to see the link on the event's details on this page (on a computer screen is usually on the top right corner - right under the date and time). You will need to have downloaded Zoom, then you just click the link and you will be in. More info on Zoom https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-Meeting.
Make sure the name you are using for accessing the zoom call is the same you have here on meetup, this is our only way to figure out who bought the ticket and let people in!

You can choose to have your own video on or off, we will mute everyone during the presentation and when you join so anyone won't be able to hear you unless you unmute.

We will be recording the session.

Tickets: We understand this is a unique and difficult time for all, there are also free tickets available, drop us a line, we are here for you.

Join whilst out for a walk or over dinner: We welcome everyone, please do feel free to attend whatever the location, situation. Whether you're eating, cleaning, still doing work, got a little one with you or a curious cat that wants some attention!

Accessibility: We always try to make this an accessible and inclusive event. If there is anything else that we can do to make this the best experience for everyone please let us know.

Peace and love,
The Service Lab team <3