What we're about
Calling on all professionals that are passionate about creating innovative service offerings that help transform customer and citizen experiences! The goal of Service Design is to create user-friendly offerings that meet unrealized and unmet needs, are relevant and efficient - while ensuring an effective use of the organization’s resources and infrastructure. Our vision is to create a growing collective of people and organizations who are using, investing in, and supporting the growth of Service Design as a discipline. As a community led group, we aim to develop robust programming and have recently established a Washington DC chapter of Service Design Network (SDN).